When performace is everything

Key Staff

John Fieldhouse, Managing Director

John joined the team in September 2009 as our new Managing Director after having spent 25 years working for a large ‘IT’ corporate. For the final 10 years he was General Manager of the Wholesale Distribution business, providing business software solutions and services to the Cash & Carry and Wholesale industry. John has brought with him a wide range of skill sets and a wealth of experience, strengthening Douglas Stafford operationally through our product and customer service.

John has a passion for quality and efficiency. He is looking to enhance and build on the foundations already in place to ultimately enable Douglas Stafford to continuously improve the quality of our products and service offerings. At the same time driving cost efficiencies through our business that can in turn be shared with our clients to provide cost effective solutions and outstanding return on their investment with us, whilst maintaining and enhancing the quality of what we do.

Renzo Spinelli, Development Director

As our Development Director, Renzo has the responsibility for the development, implementation and client management of all research and training related projects. Renzo joined Douglas Stafford as a Graduate Management Trainee and has worked in every department in the business over the past nine years. This extensive experience along with his BA Hons Degree in Business Studies with Marketing, enables him to provide all of our clients with a vast amount of expertise in the development of performance evaluation and improvement initiatives.

Ben Sargeant, Operations Manager

Ben has worked for Douglas Stafford since graduating from the University of Portsmouth in 2004 with a BSc in Entertainment Technology. Ben’s hands-on approach has provided him with the opportunity to progress through the ranks at Douglas Stafford. Combining his vast amount of experience in the Mystery Shopping Industry with his background in Business IT and an enthusiasm for exploring new technologies, Ben has developed his operational team at Douglas Stafford whilst ensuring the business is at the forefront of any technological advancements.